Business Hours
- Monday
- 8 AM - 6 PM
- Tuesday
- 8 AM - 7 PM
- Wednesday
- 8 AM - 7 PM
- Thursday
- 8 AM - 7 PM
- Friday
- 8 AM - 4 PM
- Saturday
- 8 AM - 4 PM
- Sunday
- 10 AM - 6 PM
Cancellation Policy
I completely understand that life happens and sometimes plans need to change. I simply ask that you respect my time and provide as much notice as possible when adjusting your appointment.
Cancellations & No-Shows
Appointments canceled or rescheduled with less than 24 hours' notice are subject to a fee of 50% of the scheduled service total.
A no-show is considered an appointment where you have not arrived or contacted me within 10 minutes of your scheduled appointment time. No-shows are also subject to a fee of 50% of the scheduled service total.
Repeated Same-Day Cancellations
Clients with 3 or more same-day cancellations within a 12-month period will no longer be eligible to pre-book appointments. Future appointments will need to be made by contacting me the same day to see what availability I have.
Late Arrivals
Please arrive on time for your scheduled appointment. If you arrive late, I will always do my best to accommodate you; however, depending on the service scheduled and the appointments following yours, your service may need to be modified or rescheduled. If there is not enough time to reasonably perform the scheduled service, the appointment may be treated as a late cancellation.
I know emergencies, illnesses, and unexpected situations happen, and I will always approach those circumstances with understanding and conversation.
At the same time, appointments are time specifically reserved for you. Last-minute cancellations and no-shows leave very little opportunity to fill that time. This is my livelihood, just as your time and work are valuable to you. Thank you for respecting my time, my business, and the other clients who may be waiting for an appointment.